Digital teammates that work every shift.
Nirmata designs and trains AI agents for the specific jobs slowing your team down (customer support, sales follow-up, paperwork, research, IT tickets) and hands off to a human exactly when judgment is needed.
12
Agent categories
24/7
Always on shift
Days
Not months, to launch
Software that gets things done, not just software that answers questions.
A chatbot replies. An AI agent acts. It reads a request in plain language, works out what needs to happen, and carries out the steps itself inside your real systems (checking an order, updating a record, booking a call) then knows exactly when to stop and hand off to a person. It's less like installing an app and more like training a new hire who never forgets what you taught them and never needs a day off.
Three ways an agent pays for itself.
Always on
Nights, weekends, the 2am order from a customer in another time zone, first response in seconds, not the next business day.
Scales without hiring
One request or a thousand on the same day, handled at the same quality and the same cost, with no overtime and no ramp-up time.
Consistent and accountable
It never has an off day and never skips a step, and every decision it makes is logged, so you can see exactly why.
Built around your tools, your data and your rules.
Every agent below is a real pattern we've built for real businesses, not a generic script. Here's how six of the most common ones actually work, end to end.
Support Concierge
Your best rep, awake at 3am.
Lives on your site, app or inbox and resolves routine questions instantly using your real docs and order data, escalating to a human only for the tricky slice, with the full conversation already summarized.
Phone Line Agent
Picks up every call, sounds like it means it.
A natural-sounding voice agent that answers or makes calls: booking appointments, triaging urgency and qualifying callers, then handing off live with full context the moment it matters.
Pipeline Hunter
Never let a lead go cold again.
Replies to new leads in seconds, asks the qualifying questions your reps used to ask by hand, scores them against your ideal customer profile, and books a meeting or routes to the right rep, before the lead thinks to look elsewhere.
Company Brain
Ask anything, get the right answer.
Ingests your SOPs, wikis and specs and lets any employee ask a plain-English question, with an answer sourced straight back to the document, instead of "let me check." The same knowledge-search technology behind the document search in AI Workflows.
Talent Scout
Finds and screens candidates while you sleep.
Sources candidates matching a role, screens resumes and runs first-pass chat interviews, then books qualified people directly onto a hiring manager's calendar.
Uptime Guardian
Catches the outage before your customers do.
Watches systems and support tickets, triages alerts automatically, resolves known issues on its own, and escalates to a human with a diagnosis already attached. Pairs directly with our monitoring & security services.
Plus agents built to order for nearly every other repeatable job:
Not a template. Yours.
Trained on your data
Docs, past tickets, product catalog, tone of voice, the agent learns your business, not a generic script.
Guardrails you set
You define what it can do on its own, what needs approval, and exactly when it hands off to a human.
Watched, not abandoned
Every agent ships with monitoring and reporting, so you see exactly what it's handling and what it's saving.
Not sure which agent fits your business?
Book a free workflow audit, we'll tell you exactly which agent pays for itself first.
Book a Call